Heather, our exceptional Assistant Property Manager, plays an indispensable role within our organization. If you've had the privilege of engaging with her, you've likely been charmed by her cheerful demeanour over the phone or through email. Whenever you're faced with questions and need a reliable point of contact, Heather is your trusted resource. She embodies the essence of a communication hub, consistently maintaining her composure even in the most demanding situations, and she never fails to bring a sense of joy to every interaction.
With an impressive track record spanning over two decades in the customer service industry, Heather brings a wealth of experience to the table. Her journey includes running her own business in the fast-paced world of hairdressing, where she honed her skills in customer relations. Heather's passion for working with people has been finely tuned through the years, marked by the art of building rapport and facilitating effective communication—a priority that remains at the core of all her professional endeavours.
Heather's exceptional interpersonal skills have taken her beyond the realm of customer support. She's been actively involved in youth counselling and leadership roles, leveraging her talents to make a positive impact. Her dedication to community service has led her to volunteer with notable organizations like Women's Refuge, Habitat for Humanity, and local animal rescues, further enriching her personal and professional life.
Within the corporate landscape, Heather's experiences have only amplified her holistic approach to building lasting relationships based on trust. She's an advocate for both new and existing customers, ensuring that their needs are not only met but exceeded.
Heather's enthusiasm extends to her collaboration with clients from diverse backgrounds. Her primary goal is to assist them in finding their dream homes—a pursuit that aligns perfectly with her commitment to enhancing their quality of life. Beyond that, she's particularly excited about championing her team as they embark on a journey towards a more modern and efficient approach to property management known as the Rentlink Way, which promises to bring innovation and excellence to the forefront.
In essence, Heather is more than just a Assistant Property Manager; she's a dynamic force of positivity, a skilled communicator, and a devoted advocate for the people she serves. Her dedication to excellence and her passion for connecting with others make her an invaluable asset to our organization and to all who have the pleasure of working with her.
A Little Bit More About Heather
1. What is your favourite colour? Pink
2. If Rentlink had a theme song what would it be? Girls - Beyonce
3. If you could go anywhere in the world where would you go? Alaska
4. What is your favourite food? Chocolate
5. What is the most adventurous thing you've done? Bungee Jumped
and nope never again
Andy and Sandra GarrattRentlink Property Management manages our rental property in Tauranga. They have taken all the hassle away from us. The Rentlink team are great communicators, are efficient and passionate about everything they do. I can't recommend hem highly enough!!
Sharl Fynn-WagnerRentlink have been amazing to work with! Rosemary has passion and determination to ensure that both tenant and landlord are happy is awe inspiring. As a tenant, Rosemary made sure that my every concern or need regardless of size was met with the utmost professionalism. I would recommend Rosemary to EVERYBODY looking to for a new place to call home...you will not be disappointed. So happy to be dealing with her!
Craig and Chris McCulloughRosemary has managed our rental property for over a year now and what a treat it has been not to have any hassles in regards to the tenants. She is outstanding at keeping on top of the property and we sleep easy with our investment knowing that Rosemary is in charge. Highly recommend. Why would you do it yourself???
Phil ClarkeMy name is Phil Clarke the franchise owner of Exceed Mt Maunganui.
I recently used the services of Rosemary to advertise ,get tenants and manage my new build in Te Puke. The service was fantastic from the start the way she met up with me and ran through everything in great detail. And the process of showing people around my house which she invited me to be there so if I had any bad vibes I could let her know. But most of all Rentlink's vetting process of tenant’s to make sure she got the right tenants. I am now going through the process of using Rentlink's services to take over my other rental from my existing property managers. An out and out great company