According to the Residential Tenancy Act, urgent repairs are defined as crucial services that stop working. For example, if you experience problems with water, sewerage, grey water, sullage, electricity, heating, your cooking stove, or hot water service, or if there's damage to the property that makes it unsafe or insecure and could lead to injury.
Please remember, if it turns out that the issue isn't an emergency, you'll be responsible for the associated costs. We're here to help, so don't hesitate to reach out to one of our team if you're unsure about anything!
Andy and Sandra GarrattRentlink Property Management manages our rental property in Tauranga. They have taken all the hassle away from us. The Rentlink team are great communicators, are efficient and passionate about everything they do. I can't recommend hem highly enough!!
Sharl Fynn-WagnerRentlink have been amazing to work with! Rosemary has passion and determination to ensure that both tenant and landlord are happy is awe inspiring. As a tenant, Rosemary made sure that my every concern or need regardless of size was met with the utmost professionalism. I would recommend Rosemary to EVERYBODY looking to for a new place to call home...you will not be disappointed. So happy to be dealing with her!
Craig and Chris McCulloughRosemary has managed our rental property for over a year now and what a treat it has been not to have any hassles in regards to the tenants. She is outstanding at keeping on top of the property and we sleep easy with our investment knowing that Rosemary is in charge. Highly recommend. Why would you do it yourself???
Phil ClarkeMy name is Phil Clarke the franchise owner of Exceed Mt Maunganui.
I recently used the services of Rosemary to advertise ,get tenants and manage my new build in Te Puke. The service was fantastic from the start the way she met up with me and ran through everything in great detail. And the process of showing people around my house which she invited me to be there so if I had any bad vibes I could let her know. But most of all Rentlink's vetting process of tenant’s to make sure she got the right tenants. I am now going through the process of using Rentlink's services to take over my other rental from my existing property managers. An out and out great company