Rentlink Reflection on 2023

Rosemary Uncategorized

As we commemorate the close of another successful year, it is the perfect moment to reflect on the remarkable journey we've had in 2023. The past 12 months have been an incredible period of growth, gratitude, and notable accomplishments.

Team Expansion:

Growing from three to six team members in just
8 Months has been one of our most notable changes in 2023.  The expansion of the Rentlink family has been hugely successful in our ability to support our stakeholders in both their tenancies and investments in a much more cohesive manner than before. With the growth of our team in numbers,  we have seen an increased demand for our services!  Expanding the Rentlink team means we can incorporate this demand,  while ensuring our high level of commitment to existing stakeholders improves along the way too.
Learn more about our incredible team here

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New Office Location:

In addition to team expansion, the relocation to stunning offices at The Lakes is a significant milestone worth celebrating. Our new office space not only serves as a testament to Rentlink's success but also provides an inspiring environment for the team to thrive. This move is a tangible representation of Rentlink's commitment to creating a positive and professional atmosphere for both team members and stakeholders.

Our Super Stakeholders:

Our recent and future successes would not be achievable without our incredible owners and amazing tenants who have become a part of the Rentlink team.  We have become a community together that is reflective of how a tenancy and investment should not just work, but feel. With you on our side we are challenging many outdated mindsets towards property management for the better!  We are immensely thankful for the trust you place with us. Your support for us is our main driver for delivering excellence, and we value you immensely.  Thank you.

Living by Our Core Values:

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Our core values are more than just words on paper, They are the guiding principles that influence everything we do at Rentlink. Transparency, Proactivity, Business Focus, Positivity, and exceptional Communication Skills are the foundations of our team. Each team member embodies these values in their daily approach to all aspects of our role, ensuring that our clients and tenants experience the utmost professionalism, effective problem solving support and dedication to an excellent management experience.

We are proud to have an amazing team, and every quarter, we take a moment to appreciate and showcase the remarkable accomplishments of our team with our Powerpuff Awards & Ambassador Trophy which symbolize our commitment to the Rentlink core values.
We aim to recognize the relentless dedication, hard work, and exceptional contributions that our team members consistently provide, which play a crucial role in driving our success and creating a positive impact on our stakeholders.

Move to Tapi Maintenance Software:

This year we made the move our maintenance software over to Tapi and we couldn’t be happier with the decision. Tapi has enabled us to take a proactive approach for every property, so that our customers receive a quality experience, and it helps streamline maintenance for both owners and tenants.

Additionally, the software's mobile accessibility ensures that teams can stay connected and informed while on the go, improving responsiveness and minimizing delays.
Each property has their own QR code placed in the kitchen cupboard that the tenant can scan and report any maintenance issues they may have any time of the day.

Key benefits of Tapi include real-time collaboration, allowing property managers and maintenance teams to communicate seamlessly, assign tasks, and track progress effortlessly. The software's automated scheduling, work order management and integration of invoices from contractors direct to owners simplify the coordination of maintenance activities, reducing downtime and enhancing overall property performance.

Celebrating Achievements: NZ Master Class Property Manager of the Year

Rentlink's success with three team members placing in the top ten of the prestigious Tenancy Practice Services NZ Master Class Property Manager of the Year awards contributes to our growing reputation for excellence in the industry. It reflects our team's commitment to staying at the forefront of industry practices and providing unparalleled service to our clients and tenants.

As we reflect on this remarkable achievement, we are filled with pride that the hard work and passion our team brings to Rentlink every day has been recognised.  It is not just a personal triumph for our team members—it's a collective victory for Rentlink, our clients, and our tenants.

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Looking ahead, Rentlink is excited about the opportunities that the future holds. We remain fully committed to continuing our journey of growth, providing exceptional service, and establishing lasting partnerships with our clients, contractors and tenants.

Thank you for being a part of our story!

Here's to another year of success and making a positive impact in the world of property management with you by our side.

Happy holidays and a very safe journey in 2024!

Cheers!

Rentlink Team

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0800 736 854

support@rentlink.co.nz

Rentlink Property Management - 0800 RENTLINK (736 854)

Written by: Admin on 11/12/2023

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